Bad Design - Donato

http://images.intomobile.com/wp-content/uploads/2007/06/sprint-samsung-upstage-m610-red-2-copy.jpg

This phone was designed to have the ability to be used as an mp3 player in addition to as a phone. To make it "sleek" and "cool" they put the mp3 player on the back, and screens on both sides! In order to switch functionality you have to press a button on the side. While I don't have a lot of personal experience with it, my mother simply can't answer the phone! My best guess is that it is stuck on mp3 player functionality (which she also can't figure out) and thus the phone part isn't allowing her to accept the phone call. She at first thought the phone was defective and had it replaced only to find that the phone is working as it was designed: poorly.