Thursday, September 25, 2008

ATM near ITS

     The other day, I needed to get some money, so I went to the ATM.  Using this machine left no significant impression on me, which I guess is a success on the designer's part.  I didn't walk away thinking, "Hey, that was fun!  Why don't I withdraw money ALL the time?"  but I also wasn't wishing there was another way to get money.  It seemed pretty straightforward in that it gives you step by step instructions, usually accompanied by a picture.  The prompts matched up with the buttons in a consistent way, so you weren't accidentally trying to get money in Spanish.  My only complaint is that sometimes I don't know how sensitive the buttons are going to be, so when entering my PIN, I push a button too many times on accident, and I end up with the wrong code. I then have to redo that part, leaving the other people in line wondering what exactly I'm trying to do.  Or sometimes, I remember that I didn't push the button hard enough, and I end up slamming my finger into the buttons, once again leaving a poor impression upon the other people in line.  Overall, a decent machine, and it's relatively easy to use.  It tries its hardest to not let you forget your card or money.

-Ben Reback

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